Why customers choose Bricodil
At Bricodil, strict quality controls in our warehouse ensure that every product arrives in perfect condition. From visual inspections to secure packaging, we check every detail. That's why we don't just offer guarantees on our service.
About the founders
Our journey started with a simple idea: everyday objects can be more than just functional – they can make life brighter, warmer, and more inspiring. From modern lighting to timeless home accessories, we believe good design should be accessible to everyone.
We collaborate with creative designers and trusted makers to create products that blend practicality with style. Whether it’s a lamp that transforms the mood of a room, or a décor piece that adds a personal touch, every item is chosen to bring comfort and character to your home.
At Bricodil, our mission is to make everyday living a little more beautiful. Explore our collections and discover pieces that turn ordinary spaces into places you’ll love to spend time in – from the kitchen to the bedroom, and everywhere in between.
FAQ
WHEN WILL MY ORDER BE SHIPPED?
We ship Monday to Friday (except public holidays). Delivery takes between 3 and 10 working days after dispatch.
WHAT ARE THE SHIPPING METHODS?
We work with trusted national and international carriers depending on your country and region.
Orders are typically delivered by your local postal service or a reliable courier partner.
You’ll receive a tracking number once your order is dispatched, allowing you to follow your delivery in real time.
WHICH COUNTRIES DO YOU SHIP TO?
We currently ship to the United Kingdom.
WHAT IF MY ORDER DOESN’T ARRIVE?
Delays or lost parcels can occasionally happen. If your order hasn’t arrived within the estimated timeframe, please contact us as soon as possible — our customer support team is quick to respond.
In case of a confirmed delay or lost package, you are eligible for either a full refund or a replacement, upon request.
HOW DO I KNOW IF MY PAYMENT IS SECURE?
We use Stripe as our payment platform, along with SSL encryption, which ensures that all transactions on our store are 100% secure.
You can verify this yourself by checking for the padlock icon in your browser's address bar and the “https” at the beginning of the URL.
WHAT PAYMENT METHODS ARE AVAILABLE?
You can pay using credit or debit cards, Apple Pay, and PayPal.
CAN I REQUEST AN EXCHANGE OR A REFUND?
Yes. You have up to 45 days after receiving your items to return them if they don’t meet your expectations.
Please note: we do not accept items that are damaged or dirty. Original packaging is required.
To request a return or a refund, please contact us via the contact page.