We ship Monday to Friday (except public holidays). Delivery takes between 3 and 7 working days after dispatch.

We work with trusted national and international carriers depending on your country and region.

Orders are typically delivered by your local postal service or a reliable courier partner.

You’ll receive a tracking number once your order is dispatched, allowing you to follow your delivery in real time.

We currently ship to Australia, Canada, and the United Kingdom.

Delays or lost parcels can occasionally happen. If your order hasn’t arrived within the estimated timeframe, please contact us as soon as possible — our customer support team is quick to respond.

In case of a confirmed delay or lost package, you are eligible for either a full refund or a replacement, upon request.

We use Stripe as our payment platform, along with SSL encryption, which ensures that all transactions on our store are 100% secure.

You can verify this yourself by checking for the padlock icon in your browser's address bar and the “https” at the beginning of the URL.

You can pay using credit or debit cards, Apple Pay, and PayPal.

Yes. You have up to 30 days after receiving your items to return them if they don’t meet your expectations.

Please note: we do not accept items that are damaged or dirty. Original packaging is not required.

To request a return or a refund, please contact us via the contact page.